Customer Reviews For UPS® Ground Saver

Horrible customer service

By Emilio Figueroa Leyva on 10/04/2026

Horrible customer service. I told them to deliver it to the right address which was only 10 minutes from the address, the originally delivered to. But they shipped it back to my house instead. Horrible Customer, Service, Never, Again.

By Bao Erdody on 10/04/2026

By Samskruthi BN on 09/04/2026

My package not delivered very bad experience am not satisfied i am loss

By Scott Nielsen on 09/04/2026

Does not get much worse!

By Momchil Michailov on 09/04/2026

This is a horible option! I bought UPS service, I got UPS label, i dropped off at UPS, package was tracking with UPS from Colorado to California, and then suddenly UPS handed it over to USPS! Shipment is untrackable, Parcel Monkey customer service does not respond, UPS states tack via USPS, good luck with that! NOT ONCE, NOT IN A SINGLE location or description did it state that the shipment would be transferred to USPS, and now its days late and untraceable. Horrible!!!!