Change your Language, Currency and Measurement Preferences.

  • Send a Parcel
  • Tracking
  • Login
  • Sign up

Contact us

Need a hand with your shipping?
Just reach out, we are here to help.

Here's how you can reach us...

To get in touch, you can speak to a member of our customer support team via Live Chat or send us a secure message through your account. Either way, we'll get back to you ASAP!

Speak to our support team

Live Chat operating hours are 9am to 9pm EST (Eastern Time Zone) Monday to Friday
Chat to us

Leave us a message

Login to your account to send us a message
Send us a message

Have you checked our FAQs?

There's a good chance your question has been asked before so please check out the topics below to find the answers to our most frequently asked questions.

Pricing and booking

Questions about the booking process, getting quotes, prices, payments, Secret Deals, protection cover and more.

Collections

Booking a collection service, rearanging collections, cut-off times and weekend pickups.

Deliveries

Delivery services, delivery times, tracking, returns and missed deliveries.

Customs

International shipping information, including customs documents, charges and HS codes.

View all FAQs

Find the answers to all your shipping questions right here.

Get an instant quote and book now

Get Quote

Get a Quote

kg
  • Home
  • Send a Parcel
  • Track a Parcel
  • Contact Us
  • FAQs
  • Preferences
  • Site Search
  • About Us
  • International Shipping
  • Couriers
  • International Parcel Delivery
  • Blog
  • Delivery Services
  • Selling Guides
  • How To Guides
  • Terms & Conditions
  • Acceptable Use Policy
  • Privacy policy
  • Cookie policy
  • Sitemap
  • © Parcel Monkey 2023
AMEX MAESTRO MASTERCARD PAYPAL VISA

TrustPilot logo

  • Vlaams
  • Walloon
  • Deutsch
  • English
  • australia
  • belgië
  • deutschland
  • españa
  • france
  • italia
  • nederland
  • united kingdom
  • united states
  • Basket
  • Home
  • Send a Parcel
  • Track a Parcel
  • Login / Register
  • Orders
  • International Shipping
    • Africa
    • Asia
    • Caribbean
    • Europe
    • Middle East
    • North America
    • Oceania
    • South America
    • All shipping destinations
  • Delivery Services
    • Cheap Ground Shipping Courier Services
    • Cheap overnight shipping services
    • Flat rate shipping
    • Shipping large boxes
    • Small Package Shipping
    • Standard shipping
    • What is ePacket shipping and how does it work?
    • What is expedited shipping?
    • All shipping services
  • Couriers
    • Aramex
    • Australia Post
    • BPost
    • Chronopost
    • Colissimo
    • DHL
    • DPD
    • FedEx
    • IPS
    • Parcelforce
    • Purolator
    • TrakPak
    • UPS
    • USPS
    • All shipping companies
  • Blog
  • How To Guides
    • How to attach customs documents
    • How to ship fishing rods
    • All shipping guides
  • About Us
  • Site Search
  • FAQs
  • Preferences