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Find the best price to ship your items to Indonesia

Indonesia is made up of 18,000 islands, and with a population that is ranked the fourth biggest, there is a high chance that you will need to find a reliable courier to send your parcels to Indonesia with.

A large amount of the population lives on the main island of Java, especially in the capital Jakarta where over 10 million live. If you are looking to send a parcel or package to Indonesia from anywhere in the world, we not only have a great range of cheap international couriers available on our global shipping marketplace but you can also add protection cover to your parcel, track it door to door and choose to have it collected from your home address or to drop it off at a local store. Popular items sent to Indonesia include electronics, machinery, exercise equipment and plastics.

If your an eBay seller looking to send goods to this Indonesia, then we can help you save and keep your shipping costs in check to make you more attractive to all international buyers. It may not only be retail that is the reason behind shipping to cities in Indonesia such as Surabaya and Bandung, there are at least 300 ethnic groups spread across the nation, with around 700 different languages spoken, so you may well be sending personal gifts or items, even documents to relatives who live there. The majority of goods imported into Indonesia come from other Asian countries such as China, Singapore, Japan, and Malaysia. In 2016 the number of internet users in Indonesia topped 100 million, with eCommerce also growing at a fast pace, there is now a very active eCommerce consumer market in this country. Convenience and a wider range of product choices are the main reasons for Indonesian consumers making their way to the internet to shop, so if you can provide a premium courier service to ensure the goods arrive safely in a competitive time frame, you could find yourself with a great flow of customers for your Shopify store or eCommerce marketplace.

Customs Information

Indonesian authorities have specified that not only the often-cited items such as drugs, guns, pornography, etc. are prohibited, but also politically sensitive material such as printed papers and pictures are not allowed to be shipped into Indonesia. Furthermore, there is a list of items that may be susceptible to import duties or have the quantities of which restricted by law. This list may be current, however, you should certainly (but not exclusively) seek assistance from the local authorities should you seek to import cellular phones, handheld or desktop computers, gambling-related devices, medical items, newspapers, products made in in Iran, toy guns and any used items.

Prohibited items

Photography, Print media, Lithium batteries

View our full list of prohibited goods

Frequently Asked Questions

  • Do you offer door to door delivery?

    The Parcel Monkey marketplace uses a shipping calculator to find the best prices for shipping your items door to door via a range of different couriers. 

    With full tracking on almost all of our delivery services, you can follow your package from the moment it leaves you until it arrives with the recipient. We always advise providing the contact number of the recipient so that if needed, the courier can contact them to resolve any issues with the delivery.

    Some of our courier services are delivered to a local Post Office, where the recipient will need to collect the package from such as with DHL eCommerce to some remote areas so it is essential to provide a working contact number. Items shipped with Parcel Monkey are also done so DDU, so it might be that Customs need to collect payment from the recipient before delivery. We offer Customs Advice to help with the completion of any Customs Documents. 

    If you want to know more about what a courier is and how to choose the best service for your package, we can help. 

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  • Can I add protection cover to my order?

    When you place an order via the Parcel Monkey marketplace, during the booking process you can add protection cover to your item. As long as your item is not prohibited, has been packaged properly and you follow our Claims Procedure, you will be protected should your item be lost or damaged. 

    Some of our services offer no protection cover, but others do and some even offer free cover up to a certain value. You can view this information when you get a price via our shipping calculator. 

    Please ensure that the item is not on the prohibited items list as this will make it void.

    It is also vital to remember your package is going to be sent with global carriers, likely to be handled in various customs and airport departments so be sure to package the item correctly so it is well protected and cannot move around in the box. 

    Still need help?
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  • How long will it take for my package to be delivered?

    Before you choose how to send your package, consider how quickly you need it to arrive. Transit times depend on two key factors- the shipping destination and the courier service you choose from the Parcel Monkey marketplace. 

    When choosing a courier from our marketplace, we will display an estimated delivery time, provided by the couriers themselves as they handle the goods.

    You can see how long it will take to arrive with the receiver and we advise that you share this tracking with the recipient so they can see when it is set to arrive. Always provide the recipient contact number when you book in case the delivery courier needs to contact them. 

    You can choose slower economy services such as DHL eCommerce if looking to save on the cost, or you can choose a speedy Express service that gets the package delivered more quickly like our 2-5 day International Drop Off service provided by FedEx, also available as a Pickup. 

    Still need help?
    Ask a general question Report an issue with an order